At 8mbats, we believe that gambling should always be an enjoyable form of entertainment — never a source of stress, financial hardship, or personal harm. This page outlines the tools, resources, and guidance available to every 8mbats player in Bangladesh to help you stay in control and play responsibly.
8mbats provides a full suite of player-protection tools — all free, all immediate, all confidential.
Set a daily, weekly, or monthly cap on the amount you can deposit into your 8mbats account. Once a limit is active, it cannot be increased for 24 hours — ensuring you have time to reflect before raising your budget. Reductions take effect immediately.
Define a maximum duration for each gaming session. When your time limit is reached, 8mbats will display a clear notification and, if you choose, automatically log you out. You can also review the total time you have spent on the platform via your account dashboard.
If you feel that gambling is becoming a problem, you can request self-exclusion from 8mbats at any time. Self-exclusion periods range from one month to permanent closure. During this period, your account will be suspended and you will be prevented from re-registering. Contact support to activate.
Need a short break without committing to full self-exclusion? A time-out suspends your account for a period of your choosing — 24 hours, 48 hours, one week, or one month. Your balance is preserved and your account is reinstated automatically when the period ends.
Enable on-screen reality check pop-ups that appear at regular intervals during your gaming session — every 30, 60, or 90 minutes. Each reminder displays how long you have been playing and the net result of your session, helping you make informed decisions about continuing.
Set a maximum amount you are willing to lose within a defined period. If your net losses reach the threshold you have set, further wagering will be paused for the remainder of that period. Loss limits are a powerful tool to keep gaming within your entertainment budget.
Recognising the early warning signs is the first step toward getting back in control. If any of the following apply to you, we encourage you to use our tools or contact support.
Feeling compelled to keep playing in order to win back money you have already lost, often increasing bet sizes in the process.
Regularly spending more time gambling than you planned or intended, and finding it difficult to stop once you have started a session.
Allowing gambling to interfere with work, family obligations, social commitments, or daily routines in Dhaka, Chittagong, or wherever you are based.
Using money intended for rent, food, transport, or other essential expenses to fund gambling activity, or borrowing money to gamble.
Feeling anxious, irritable, depressed, or restless when not gambling, or using gambling as a way to escape problems or negative emotions.
Concealing the extent of your gambling from family members or friends, or feeling the need to be secretive about the time or money you spend on gaming platforms.
Answer these questions honestly. If you answer "yes" to three or more, we strongly recommend using our self-exclusion or time-out tools, or speaking with our support team.
Setting up player-protection tools on 8mbats takes less than five minutes. Here is a step-by-step overview.
Access your 8mbats account using your registered credentials. All responsible gaming tools are managed from within your personal account settings area.
From the main dashboard, open the Account Settings panel. Look for the "Responsible Gaming" or "Player Protection" section within the settings menu.
Choose from deposit limits, session time limits, loss limits, reality check reminders, or a time-out period. Each tool has its own configuration panel with clear on-screen instructions.
Enter the values that are right for you — for example, a daily deposit limit of ৳2,000 or a session time limit of 60 minutes. All amounts are shown in Bangladeshi Taka (৳).
Review your settings and confirm. Reductions take effect immediately. Increases or removals have a mandatory 24-hour cooling-off period before they come into force.
For self-exclusion requests, contact our support team directly via live chat or email at [email protected]. Self-exclusion is processed within one hour and is confirmed by email.
8mbats is designed to be Bangladesh's most trusted online betting and gaming platform, and we understand that trust is built not only through great games and smooth payments, but through a genuine commitment to player welfare. Responsible gaming is not a regulatory checkbox for 8mbats — it is a core operating principle that influences every aspect of how we design the platform, how we monitor player behaviour, and how we respond when a player shows signs of difficulty.
We recognise that gambling, like many forms of entertainment, carries an inherent risk of harm when it is not approached thoughtfully. The vast majority of 8mbats players enjoy cricket betting, slots, and live casino as recreational activities within their means. For a small proportion of players, however, gambling can become problematic. Our responsible gaming programme exists to identify and support those players at the earliest possible opportunity, and to empower all players — regardless of their risk level — to maintain control over their gaming activity.
8mbats commits to the following standards in respect of responsible gaming across its platform:
Deposit limits are one of the most effective responsible gaming tools available, because they directly address the financial risk associated with gambling. When you set a deposit limit on your 8mbats account, you are placing a hard cap on the total amount you can transfer into your account within the specified time period — daily, weekly, or monthly.
For example, if you set a daily deposit limit of ৳1,000, you will not be able to deposit more than ৳1,000 into your 8mbats account in any 24-hour period, regardless of your current balance or the games you are playing. If you reach your limit, you will see a clear on-screen notification and further deposits will be declined until the limit period resets.
Deposit limits apply to all payment methods available on the 8mbats platform, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. They cannot be circumvented by switching payment methods.
Self-exclusion is the most comprehensive responsible gaming tool available at 8mbats. When you choose self-exclusion, your account is suspended for the duration of the exclusion period and you are prevented from accessing any games, placing any bets, or making any deposits. The available self-exclusion periods are:
To request self-exclusion, contact the 8mbats support team via live chat on the platform or by emailing [email protected]. Our team will process your request within one hour and send you a confirmation. Any balance remaining in your account at the time of self-exclusion will be returned to your registered payment method.
If you believe that gambling is causing harm to you or to someone close to you, it is important to seek help promptly. 8mbats's support team is available 24 hours a day, 7 days a week, and all responsible gaming enquiries are handled with complete confidentiality. There is no stigma attached to asking for help, and reaching out will not negatively affect your account standing.
You can contact the 8mbats responsible gaming team in the following ways:
We also encourage players who are experiencing difficulty to speak with family members or trusted friends about their situation. Social support is one of the most effective factors in recovery from problem gambling. Our support team can provide guidance on how to have these conversations and what external resources may be available in Bangladesh.
Yes. All responsible gaming tools available on 8mbats — including deposit limits, session limits, loss limits, time-outs, reality checks, and self-exclusion — are completely free to use. There are no fees or charges associated with activating any player-protection measure.
For account security reasons, responsible gaming tools must be requested by the registered account holder. However, if a family member or concerned third party contacts 8mbats with evidence that a player may be experiencing serious harm, our team will take that information seriously and investigate accordingly. We may place a temporary hold on an account pending a welfare check.
Any real-money balance in your 8mbats account at the time of self-exclusion will be refunded to your registered payment method — bKash, Nagad, Rocket, or your linked bank account — within three to five business days. Active bonus balances that have not yet met wagering requirements will be forfeited.
No. Upon activation of self-exclusion, 8mbats will immediately suppress your account from all marketing communications, including promotional emails, SMS messages, and push notifications. This suppression remains in place for the full duration of your self-exclusion period and through the mandatory cooling-off period that follows.
Taking the first step is the hardest part. Here is a simple four-step path to getting support through 8mbats.
Recognising that gambling may be causing harm — to your finances, your relationships, or your mental wellbeing — is the critical first step. Take the self-assessment checklist on this page as a starting point.
Log in to your 8mbats account and activate a deposit limit, time-out, or self-exclusion immediately. These tools take effect within minutes and provide an immediate physical barrier to continued play.
Reach out to our support team via live chat or email at [email protected]. Our responsible gaming specialists will guide you through the available options in a non-judgemental, confidential conversation.
Consider speaking with a trusted family member, friend, or counsellor. Problem gambling is a recognised health issue, and professional support can make a significant difference in recovery and long-term wellbeing.
When you play within your means and use the tools available to you, 8mbats is a genuinely enjoyable experience. Browse cricket markets, explore our slot library, or check the FAQ for more information about how the platform works. All services are for verified players aged 18 and above.